Our offices are closed on Friday, April 18 and Monday, April 21. We’ll resume regular hours on Tuesday, April 22. Our member site and app are available 24/7.

Travelling over the long weekend? On April 18 and April 21, our travel call centre will be open from 6:30 a.m. to 2:30 p.m. MT. If you want to purchase travel insurance, please call 1-800-394-1965 or purchase a plan online.

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Update your personal information

You can manage most of your personal information through your account. This includes your contact information, communication preferences, password and username details, security questions and more.

If you belong to an employer-sponsored group plan, you may not be able to update some information. If that happens, contact your plan administrator for help.

  1. Sign in to your member account.

    If you do not have one, you need to register for a member account.

  2. Go to Account.
  3. Select an option from the menu.
  4. Depending on what you're updating, you may see fields where you can enter new information or a link to Edit.
  5. When you're done, review and save your changes.

More information

We use your email and phone number to contact you. Make sure they’re accurate so you never miss an important update.

Still have questions?

Contact us

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