Help using member site and app
Submit a claim
If we receive your eligible claim before 5 p.m. MT, we may be able to reimburse you by the next business day. This only applies if there are no delays with your bank.
- Go to Claims and select Submit a claim.
- Select a claim type. For health claims, check which category your claim falls under.
- Select the person this claim is for.
- For all claim types, we'll ask you about coordination of benefits.
Select Yes if you have coverage for this benefit with another provider. Select No if you do not have coverage for this benefit with another provider.
- Click the box to add an expense.
- Enter details about your expense. For drug, dental, health and vision claims, you will need to choose a provider from the list. To add a new provider:
- select Find a provider
- fill out the fields and click Search
- select the provider
When you're done entering all of your details, go to Add. You can select Click to add an expense if you have another claim to make under the same claim type for the same person.
- Review the details to make sure it's accurate. Read and agree to the acknowledgement and consent before submitting your claim.
More information
Make sure to keep your receipts in case we need to verify your claim.
Claims
Everything you need to know about managing claims.
Still have questions?
Contact usWas this information helpful?
Thank you for your feedback
You rated Submit a claim as not helpful.
You rated Submit a claim as neutral.
You rated Submit a claim as helpful.