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Submit a claim for a compound drug
A compound drug is a product a pharmacist creates by mixing 2 or more ingredients into a preparation that is not commercially available.
Entering a claim for a compound drug is like entering any other drug claim, but the difference is how you enter the Drug Identification Number (DIN).
- Go to Claims and select Submit a claim.
- Choose Drug claim.
- Select the person this claim is for.
- We'll ask you about coordination of benefits.
Select Yes if you have coverage for this benefit with another provider. Select No if you do not have coverage for this benefit with another provider. - Click the box to add an expense.
- Enter details about your expense. Your receipt will provide you with the information you need.
Under DIN
Enter 999999 if your receipt has:- a DIN with a negative value
- a DIN with all zeros
- no DIN number
- the words "Compound", "Mix", "Com" or "CMP" in the DIN or PIN field
- Upload a copy of your receipt so we can make sure it's eligible under your plan.
- Click Add. Repeat steps 5 and 6 if you have another drug claim to make for the same person.
- Review the details to make sure it's accurate. Read and agree to the acknowledgement and consent before submitting your claim.
More information
Make sure to keep your receipts in case we need to verify your claim.
Claims
Everything you need to know about managing claims.
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