IMPORTANT: Even as postal services resume, delays in mail delivery are expected. Access your benefits online. Visit our guide for help.


Winter break: Our offices are closed December 25, 2024 - January 1, 2025. Regular hours resume January 2, 2025. Our member site and app are available 24/7.

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Check your claims history

A claim totals report lists all the claims we've assessed. You can look up claims made within the last 2 calendar years, plus the current year. You can generate a PDF report or request to have a copy mailed to you.

  1. Go to Claims and select Claim totals report.
  2. Make your selections and enter a date range.
  3. When you're done, click Generate report. This will create a PDF file that can be downloaded or printed. To receive a paper copy mailed to you, select the checkbox. 

More information

A claim totals report is a tax document you can use if you’re planning to claim eligible health and dental expenses on your tax return. Visit the Canada Revenue website to learn more about eligible medical deductions. 

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