About the points
- How do I earn points?
You earn points by completing your health risk assessment, completing the Learn & Earn modules, setting up health and medication reminders, tracking lifestyle habits and syncing your Fitbit with Balance and walking at least 10,000 steps daily.
- What do I do with my points?
You can redeem your points for chances to win great prizes in the My Rewards store.
- Do my points expire?
No. Your points do not expire as long as you are an Alberta Blue Cross plan member in good standing.
- I am a member of more than one Alberta Blue Cross plan that offers Balance. Can I merge
my points?No. You cannot merge your points. We suggest using one of your ID numbers to earn points inside Balance.
- I entered to win the wrong prize by accident. Can I get my points back?
No. All point redemptions are final.
- Are my points refundable?
No. All point redemptions are final.
- Can I exchange my points for cash?
No. Points do not have cash value.
- Can I buy points with cash?
No. Points do not have cash value.
- What is a 30-day challenge?
A 30-day challenge helps you break down your goals into manageable, achievable steps and set a realistic time frame to accomplish them. Members can only earn up to 500 points per day for 30-Day Challenges. Members will be prevented from earning more than 500 points per day, but can continue earning points the following day. Just select the challenge you desire and start it now.