Looking to get a COVID-19 immunization or a take home rapid antigen test kit? Find a participating pharmacy near you.


With tax season coming soon—find out how to obtain a Receipts of Payment and a Claims History report on our member site.

Upload documents

Learn how to upload doctor’s prescriptions and many other documents through the member site.

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Did you know?

Claims processed before 5 p.m. MT, will send payments to your bank account the next business day, provided there are no delays by your bank.

It's as easy as following a few simple steps.

1

Sign in

Sign in to the member site at members.ab.bluecross.ca. Not registered yet? Set up your member account today.

2

Select
document
upload

Select ‘Document upload’ from the list of important actions.

Step one on how to upload documents.
3

Select
document
type

Select the type of document you are adding. Options can include: Consent to disclose, Death certificate, Dependency declaration, Power of attorney or Written order.

4

Select
individual

Select the individual that the document is for. You will be prompted to complete a field depending on which type of document you are uploading. For example, if you selected Written Order, you need to indicate the product or service that the note is for and the date that it was issued.

5

Add
file

Click in the white box on ‘Add a file’.

6

Upload
file

Once the file is added, click ‘Upload’.

7

Review
and
submit

That’s it! You will be taken to a summary of the document(s) you have uploaded.

To submit or review claims on the go, download our app for iPhone and Android devices.

Google play icon. Apple store icon.

Related topics

Laptop icon with blue cross sign on the screen.

Curious about your claim?

Depending on the type of claim you submitted, it may be automatically approved or pending further review.

Learn how to check the status of your claim here.

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Thinking about direct billing?

Some claims for products and services can be electronically submitted to Alberta Blue Cross® if the provider is set up for direct billing.

Locate a direct-bill provider today.

Need help?

Benefits can be confusing, we get it—let us help.

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