Frequently asked questions
When to contact us
The emergency contact information is on the back of your travel ID cards. In the event of a Medical Emergency, outside of Alberta, please call the appropriate number listed below before you are hospitalized.
In all countries, or if you have any difficulties with the toll free numbers:
Yes. Please obtain and complete a Travel Claim form from Alberta Blue Cross. You also need to obtain and complete the Insurance Claim Consent and Authorization form from Alberta Blue Cross. Submit receipts or statements to Alberta Blue Cross along with all completed forms.
All forms can be found on our Forms page.
Alberta Blue Cross does not offer coverage to Visitors of Canada. Please contact Ontario Blue Cross for their Visitors to Canada Plan at 1-866-732-2583.