Social media comment policy

Let's chat! We believe in communicating with our audience on all social platforms. Although we cannot commit to replying to every comment posted, we will strive to engage in conversation whenever possible.

Our social media pages are meant to provide information and updates to customers and stakeholders, as well as to connect with our followers. All comments will be moderated by Alberta Blue Cross staff. Please note that Alberta Blue Cross will not tolerate comments that are offensive to an individual or organization, rude in tone, or abusive. We reserve the right to moderate comments including but not limited to those that are:

• Abusive, defamatory, hateful, threatening, malicious, obscene, harassing, sexual or offensive;
• Fraudulent or misleading;
• Repetitive posts by the same poster on the same topic in multiple threads;
• A violation of copyright or intellectual property;
• A violation of municipal, provincial, federal or international law;
• Containing malicious link or spam;
• Off-topic;
• Soliciting products or services; or
• Containing personal information.

Users who continually ignore or violate the spirit of this comment policy will be warned and may be removed from our social media channels.

Social media terms of use

All posted content must comply with each social platform’s Terms of Use. Content posted by visitors of this site does not necessarily reflect the opinions or views of Alberta Blue Cross. Alberta Blue Cross is not responsible for, and does not endorse, any such content, nor are we responsible for the accuracy of the claims, information, advice, or comments posted by visitors to this page. The materials on these sites may not be reproduced or distributed without explicit consent.

To protect your own privacy and the privacy of others, please do not publicly share your member ID or other personal information such as your contact information or account number.