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Register for the secure, pharmacy provider website before December 1, 2018 to receive payment summaries and see the status of special authorization requests. As of December 1, 2018 paper payment summaries will only be accessible online, they will no longer be mailed.

Pharmacy providers - Contact us

Provider Relations Contact Centre

Phone 1-800-361-9632 (toll free)
Edmonton and area 780-498-8370
Calgary and area 403-294-4041

Hours of operation

Monday to Friday: 8 a.m. – 8 p.m. (MT)
Weekends and holidays: 9 a.m. – 5 p.m. (MT)

Note: Asterisks [*] indicate required information.