Our offices are closed on Monday, July 1. We’ll resume regular hours on Tuesday, July 2. Our member site and app are available 24/7.


Travelling over the long weekend? On July 1, our travel call centre will be open from 6:30 a.m. to 2:30 p.m. MT. If you want to purchase travel insurance, please call 1-800-394-1965 or purchase a plan online.

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Pharmacy providers - Contact us

Provider Relations Contact Centre

Contact information Phone number
Toll free 1-800-361-9632
Edmonton and area 780-498-8370
Calgary and area 403-294-4041

Hours of operation

Weekday Hours
Monday to Friday: 8 a.m. – 8 p.m. (MT)
Weekends and holidays: 9 a.m. – 5 p.m. (MT)

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