Dental providers

Important information

Provider account

The dental provider site gives you access to claim payment reports, predetermination and orthodontic treatment plan evaluation reports, patient statement reports, claiming and resource updates.

Frequently asked questions

• Alberta Health dental benefits transition frequently asked questions
• Alberta Health dental programs – exception request requirements

Fee schedules

• Alberta Blue Cross Dental Schedule^®
• ADA Dental Fee Guide

Alberta Health dental program fee schedules

Dental Assistance for Seniors Program (DASP) Fee Schedule

Fee Schedule A

• Alberta Child Health Benefit (group 20400)
• Child and Youth Support Program (group 20403)

Fee Schedule B

• Alberta Adult Health Benefit (group 23609)
• Income Supports (group 19823)

Fee Schedule C

• Assured Income for Severely Handicapped (AISH) (group 19823)

Fee Schedule D

• Family support for Children with Disabilities (group 23800)
• Supports for Permanency: Orthodontic services only (group 23726)

Fee Schedule E

• Dependents under Alberta Adult Health Benefit (group 23609)
• Dependents under Income Supports (group 19823)
• Children’s Services (group 19824)

LIHB Hygienist Schedule
LIHB Denturist Schedule

Forms

• Direct deposit application form
• Claim form
• GNWT Dental-related medical travel prior approval form

Guides

Reference and submission guides

• Securely submit electronic diagnostic records using CDA SECURE SEND

Guides to Alberta Blue Cross^® provider website

• Dental provider website user guide
• How to register for the dental provider website

Benefacts

• November 2024 - Important information: Disruption of postal services
• November 2024 - Alberta Health dental programs: Introducing enhanced voucher submission process
• November 2024 - Important notice regarding restorations for all dental providers
• November 2024 - Update for oral and maxillofacial surgeons
• November 2024 - Important information regarding potential disruption of postal services
• October 2024 - Follow-up to Dental Benefact 137 – coverage look-up tool
• October 2024 - Introducing enhanced online features for providers to confirm plan member’s dental coverage
• October 2024 - Updates regarding coordination of benefits on government-sponsored dental programs
• September 2024 - Updates regarding government-sponsored dental programs
• September 2024 - Dental provider payment schedule change
• August 2024 - Urgent updates regarding common inquiries received for government-sponsored dental programs
• August 2024 - Urgent updates regarding exception requests for government-sponsored dental programs
• July 2024 - Administration of the Government of Alberta’s Dental Assistance for Seniors Program (DASP) and Low Income Health Benefit (LIHB) program dental benefits: Transition update and frequently asked questions and answers for denturists
• June 2024 - Administration of the Government of Alberta’s Dental Assistance for Seniors Program (DASP) and Low Income Health Benefit (LIHB) program dental benefits: transition update and frequently asked questions and answers
• May 2024 - Administration of the Government of Alberta’s Dental Assistance for Seniors Program (DASP) and Low Income Health Benefit (LIHB) program dental benefits: virtual information session link and frequently asked questions and answers
• May 2024 - More information about the changes to the administration of the Dental Assistance for Seniors Program (DASP) and Low Income Health Benefit (LIHB) program dental benefits
• May 2024 - Changes to the administration of the Dental Assistance for Seniors Program (DASP) and Low Income Health Benefit (LIHB) program dental benefits
• February 2024 - Changes to the administration of the Dental Assistance for Seniors Program and low-income health benefit program dental benefits (Group 101)

View previous Benefacts: 2017 to 2021

Additional resources

• Alberta School Employees Benefit Plan (ASEBP)
• Changes to the administration of the Dental Assistance for Seniors Program and low-income health benefit program dental benefits
• Fraud prevention awareness
• Transition of the Government of Alberta’s dental programs to Alberta Blue Cross: information session for dental providers (video)
• Transition of Alberta Health dental programs feedback form

Contact us

For assistance with dental claims, predetermination of benefits, payment and any other dental provider inquiries

Telephone:

Edmonton 780-498-8977

Calgary 403-294-4042

Toll-free 1-800-567-8104

Office hours are Monday to Friday 8 a.m. to 4:30 p.m. Mountain Time.