IMPORTANT: Even as postal services resume, delays in mail delivery are expected. Access your benefits online. Visit our guide for help.


Winter break: Our offices are closed December 25, 2024 - January 1, 2025. Regular hours resume January 2, 2025. Our member site and app are available 24/7.

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Privacy

Frequently asked questions

Learn how we keep your information safe and secure.

Alberta Blue Cross® is committed to protecting all personal information in our care to the greatest extent possible. We’ve developed and implemented privacy policies and procedures that ensure we collect, use and disclose personal information in compliance with the requirements of all applicable privacy legislation. To ensure your personal information is protected and safeguarded, we store all personal information in secure databases that use the latest in data protection systems, and our employees follow privacy best practices and procedures.

A copy of our current privacy policy is available by request or on our website at ab.bluecross.ca/privacy.php.

If you have any questions about our privacy policy, please contact our privacy officer at privacy@ab.bluecross.ca.

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