Important information about COVID-19

Looking to get a COVID-19 immunization? Find a participating pharmacy near you.

For updates on travel restrictions, virtual care or prescriptions drugs, click here.

Maintenance notification.The Alberta Blue Cross® site is undergoing scheduled maintenance on Thursday, October 28 between 6 to 7 p.m.

Information for individual plan members


Balance can help you live a healthier life, and reward you for it

Finding the resources you need to live a healthy lifestyle can be tricky and staying motivated can be even harder still. That’s why we’re introducing Balance: an easy-to-use, comprehensive tool that will help you stay healthy.

To help keep you motivated, every time you take a step to maintain or improve your health, you will earn points that you can redeem for a chance to win great prizes.

Signing in is easy and your information is confidential

Everything is done through the Alberta Blue Cross secure site for plan members. Just sign in through the member site as you normally would to submit your claims. Any information you provide within the site is anonymized, meaning that individually-identifying information cannot be seen by anyone.

Evaluate your health

Balance includes a health risk assessment tool that provides you with a snapshot of your current health and provides the basis for everything you do in Balance.

Learn and earn

When it comes to your health, knowledge is power. Balance is loaded with resources compiled from a range of Canadian health and chronic disease associations to make sure you receive accurate and up-to-date information on a variety of health issues.

It pays to eat your vegetables

Set up daily reminders to track your fruit and vegetable intake. Then, whenever fruits and vegetables become a part of your meal, sign into Balance, fill out your tracker and earn points!

It pays to take your medications

Balance will help remind you to take your medication and will even reward you for doing so.

Track your health

Maybe you’re not taking any medications or you have a handle on your fruits and vegetables. If that’s the case, you can also track your steps, your weight, your blood pressure, your cholesterol and much more.

Reward yourself

Achieving a healthy lifestyle is hard work, so why not reward yourself with some great prizes? And when we say great prizes, we really mean it. Redeem your points for chances to win Fitbits, GoPros, weekend getaways and more.

Balance isn’t just for you

All eligible* plan members and their dependants 16 years of age or older can use Balance.

Not sure if your plan has Balance?

If you have any questions, or aren’t sure if you have access to Balance, please contact our Customer Services team at 1-800-661-6995.

*Balance is available only to participating Alberta Blue Cross plans.

®Balance is a registered trademark of the Canadian Association of Blue Cross Plans, an association of independent Blue Cross Plans.