IMPORTANT: Even as postal services resume, delays in mail delivery are expected. Access your benefits online. Visit our guide for help.

Winter break: Our offices are closed December 25, 2024 - January 1, 2025. Regular hours resume January 2, 2025. Our member site and app are available 24/7.

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For your benefit

Group benefits

Fall 2024

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Save time and money using our member site

Get reimbursed faster by submitting your claims online. With our member site and app, you can submit your claims anytime, from anywhere, and get reimbursed within 2 business days when you sign up for direct deposit. You can also use our member site and app to check your coverage, look up your claim status, cancel or modify a claim and see what you and your dependents each have remaining in your yearly maximums.

Learn the ins and outs of online claim submission
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Update your life insurance benefits online

Reviewing and updating your life insurance information doesn’t have to be a hassle. We’ve recently updated our member site and app so you can view your current life insurance information, opt in and out of optional coverages and update your beneficiaries, all online. Just a few clicks and you can make sure everything is set up exactly the way you want it.

See how easy life insurance can be
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Virtual care, anywhere, 24/7

Accessing timely healthcare can be difficult, especially for those living in remote areas. That’s why we partnered with TELUS Health Virtual Care to deliver virtual health and wellness services to you and your dependents anytime, anywhere in Canada. Get medical advice, diagnoses, mental health support, referrals, lab work, prescription refills and more no matter where you are. No more long wait times—virtual care is available 24/7 on demand or by appointment.

Find out how virtual care can help you
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Dreaming about retirement?

We want you to dream of a retirement filled with the people, places and experiences that matter most—and we want to give you the tools to make it a reality. Our flexible retiree plans offer 4 levels of extended health, prescription drug and optional dental benefits so you can build the exact coverage you need for the retirement you dream of.

Get all the details in our retirement guide
Faces of Wellness winner holding her award and smiling to the camera.

Are you a face of wellness?

Our fourth annual Faces of Wellness program runs until November 1. We’re accepting applications and nominations from Albertans who champion wellness and have embraced the courage to overcome. Those recognized as faces of wellness have the chance to win amazing wellness-themed prizes including the grand prize of a weekend away in the Alberta Rockies.

Enter the contest, nominate someone or learn more here
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We’ve added Hello Fresh to Blue Advantage

Are you taking advantage of Blue Advantage? As an Alberta Blue Cross® customer, you have access to exclusive savings from more than 100 businesses across the country. Get discounts on medical services and products, fitness center memberships, food delivery services and more, including an exclusive offer from Hello Fresh that gives new customers the equivalent of 20 free meals over an 8-week food box subscription period.

Start saving with Blue Advantage

Spring 2024

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Have you heard about our Young Adult plan?

Our Young Adult plan is designed to help young adults maintain and support their health and give them peace of mind with health and dental benefits that focus on prevention. With benefits like massage therapy, physiotherapy and mental health coverage, young adults can take care of themselves today and know they’re protecting their tomorrow.

Learn more about our Young Adult plan
A woman is sitting at a table with a laptop, calculator and tax forms in front of her.

It’s tax season

Did you know that some medical expenses, such as plan premiums, may be eligible as tax deductions? The deadline for most Canadians to file their tax return is April 30, 2024. If you would like a claims total report for your medical expenses or a receipt for premiums paid on your tax return, you can access your information directly from our member site.

Get your tax receipt
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New receipt verification process

We recently updated our online claim verification processes, which includes expanded requests for receipt submission for online claims. Our system identifies online claims for receipt verification through an automated process that considers various factors such as claim type, type of product or service, amount of claim and submission patterns. If your claim has been selected for verification, prompt submission of receipts will ensure your claim gets processed in a timely manner.

Submit your receipts through our member site

Fall 2023

A woman standing at balcony enjoying seashore view.

Travel insurance: all you need to know | Alberta Blue Cross®

Nothing beats the peace of mind of knowing you’re protected if the unexpected happens when travelling, but travel insurance can be confusing. It’s important you understand what travel coverage you may already have under an existing plan to determine what additional add-ons you might need for your upcoming trip.

Find all you need to know about travel insurance