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Signing into the secure web site gives plan administrators seven-day-a-week online access for submitting employee eligibility information, checking the status of recent updates to employee files, ordering new ID cards and viewing Statements of Accounts. In addition, tracking updates and changes to plan member’s files has never been easier because each update receives a unique confirmation number.
Inside the site, plan administrators can also find their group’s benefit booklets and contracts, benefits-at-a-glance information and generate a full range of reports with detailed information about their plan members’ claiming patterns, top 150 drugs, health benefits summary and more.
If your group would like more information about this service, please contact your group benefits consultant at (780) 498-8500 (Edmonton and area) or toll-free 1-800-661-6995 (all other areas) for more information.
Access the Quick guide, which includes clear instructions and screenshots to show you how to use the new site for adding new plan members and making changes such as terminations, transfers and address changes for existing plan member information.