Important information about COVID-19

Including information on travel restrictions, virtual care and prescription drugs.

Frequently asked questions


Plan Administrators

If you have claim inquiries, call Alberta Blue Cross® at 780-498-8100 (Edmonton) or toll free at 1-866-232-1914.

If you have questions about group benefit changes, contact your sales or service representative.

For all other inquiries, contact Alberta Blue Cross at 780-498-5925 (Edmonton) or toll free at 1-866-498-5925.


If your employees have questions about their claims or benefits, they should contact Alberta Blue Cross Customer Services at 780-498-8000 (Edmonton) or toll free at 1-800-661-6995.