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Important information about COVID-19

Including information on travel restrictions, virtual care and prescription drugs.

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Frequently asked questions

Responses to the most common questions plan administrators ask about their Alberta Blue Cross plans.


Plan Administrators

If you have claim inquiries, call Alberta Blue Cross at 780-498-8100 (Edmonton) or toll free at 1-866-232-1914.

If you have questions about group benefit changes, contact your sales or service representative.

For all other inquiries, contact Alberta Blue Cross at 780-498-5925 (Edmonton) or toll free at 1-866-498-5925.


If your employees have questions about their claims or benefits, they should contact Alberta Blue Cross Customer Services at 780-498-8000 (Edmonton) or toll free at 1-800-661-6995.