Our offices are closed on Monday, July 1. We’ll resume regular hours on Tuesday, July 2. Our member site and app are available 24/7.


Travelling over the long weekend? On July 1, our travel call centre will be open from 6:30 a.m. to 2:30 p.m. MT. If you want to purchase travel insurance, please call 1-800-394-1965 or purchase a plan online.

Close
Responsive image
Responsive image
  • Carrier Code 11 (Alberta Blue Cross®): is to be used when submitting claims for your customers that have Alberta Blue Cross® employer sponsored direct bill drug coverage.
  • Group Number: enter as a seven-digit number (fill with leading zeros if necessary) followed by Section Number (up to three characters, no zero filling). If your software does not utilize a separate field for the section, the group and section are to be entered as one string.
  • Identification No: (example 1234567-33) “1234567” enter as a 10 digit number (fill with leading zeros if necessary) followed by “33” the two digit patient code. If your software does not utilize a separate field for the patient code, the Identification No. should be directly followed by a / or – symbol, then the two digit patient code.
  • Cardholder (member/subscriber) last name: must be indicated on all claim transmissions along with the patient first and last name.

For more information, please call Alberta Blue Cross® at 780-498-8100 (Edmonton) or 1-800-232-1914 (all other areas).