Our offices are closed on Monday, July 1. We’ll resume regular hours on Tuesday, July 2. Our member site and app are available 24/7.


Travelling over the long weekend? On July 1, our travel call centre will be open from 6:30 a.m. to 2:30 p.m. MT. If you want to purchase travel insurance, please call 1-800-394-1965 or purchase a plan online.

Close

Signing into the secure website gives plan administrators seven-day-a-week online access for submitting employee eligibility information, checking the status of recent updates to employee files, ordering new ID cards and viewing Statements of Accounts. In addition, tracking updates and changes to plan member’s files has never been easier because each update receives a unique confirmation number.

Inside the site, plan administrators can also find their group’s benefit booklets and contracts, benefits-at-a-glance information and generate a full range of reports with detailed information about their plan members’ claiming patterns, top 150 drugs, health benefits summary and more.

Not registered yet?

If your group would like more information about this service, please contact your group benefits consultant at (780) 498-8500 (Edmonton and area) or toll-free 1-866-498-5925 (all other areas) for more information.

Need more information?

Access the Quick guide for instructions on how to add new plan members and make changes such as terminations, transfers and address updates for existing plan members.

Review the Online Disability Claim Submission guide for details on how to submit a disability claim.