Our offices are closed on Monday, July 1. We’ll resume regular hours on Tuesday, July 2. Our member site and app are available 24/7.


Travelling over the long weekend? On July 1, our travel call centre will be open from 6:30 a.m. to 2:30 p.m. MT. If you want to purchase travel insurance, please call 1-800-394-1965 or purchase a plan online.

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What is Balance®?

Balance® is a wellness rewards program that rewards employees for taking control of their health.

By using Balance® to keep track of the small steps they take to achieve a healthier lifestyle, your employees earn points that they can redeem for a chance to win healthy rewards.

Healthy employees. Healthy workplace.

For your employees

Balance® offers your employees a variety of interactive health resources. They can complete a health risk assessment, which generates a personalized action plan that includes

  • targeted education modules;
  • tools to track healthy behaviours like diet, exercise and sleep; and
  • reminders to take medications, eat fruits and vegetables, and more.

Every tool inside Balance® is an opportunity for your employees to earn points, which they can redeem for a chance to win prizes like gift cards, Fitbits, weekend getaways and more.

*Balance® is available only to groups that have Balance® as part of their plan design.