IMPORTANT: Even as postal services resume, delays in mail delivery are expected. Access your benefits online. Visit our guide for help.


Winter break: Our offices are closed December 25, 2024 - January 1, 2025. Regular hours resume January 2, 2025. Our member site and app are available 24/7.

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Plan members

Claim and benefit information

  • view a summary of your completed benefit claims
  • find out the status of the claims you’ve sent in recently
  • check coverage levels and when you are next eligible for vision and dental services
  • arrange to have your claim payments deposited directly into your bank account
  • sign up for paperless claim statements
  • print claim forms and ID cards
  • submit claims for eligible drug, vision and health products or services
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Government program participants

Claim and benefit information

  • view a summary of your completed benefit claims
  • find out the status of the claims you’ve sent in recently
  • on the eligibility of the prescription drugs under your program
  • find out the status of a special authorization request
  • if applicable, check coverage levels and when you are next eligible for vision and dental services
  • arrange to have your claim payments deposited directly into your bank account
  • sign up for paperless claim statements
  • print claim forms and ID cards
Sign in Register

Employer group plan administrators

  • submit employee eligibility information
  • check the status of recent updates to employee files
  • order new identification cards
  • view your plan's Statements of Account
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Optical providers

  • submit claims electronically to Alberta Blue Cross® so that patients are required to pay only the balance not paid by their benefit plan
  • predetermine a patient's coverage before processing a claim
  • view the history of your claim transactions
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Chiropractic providers

  • submit claims electronically to Alberta Blue Cross® so that patients are required to pay only the balance not paid by their benefit plan
  • predetermine a patient's coverage before processing a claim
  • view the history of your claim transactions
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Massage therapy providers

  • submit claims electronically to Alberta Blue Cross® so that patients are required to pay only the balance not paid by their benefit plan
  • predetermine a patient's coverage before processing a claim
  • view the history of your claim transactions
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Physiotherapy providers

  • submit claims electronically to Alberta Blue Cross® so that patients are required to pay only the balance not paid by their benefit plan
  • predetermine a patient's coverage before processing a claim
  • view the history of your claim transactions
Sign in Register