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Winter break: Our offices are closed December 25, 2024 - January 1, 2025. Regular hours resume January 2, 2025. Our member site and app are available 24/7.

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See your plan information, view and print claim details and more.

Submitting your claims

If you have a Seniors Plus (Group 2009), Health Plus (Group 2008), Blue Choice® (Group 3007), Blue Assured® (Group 3008) or Personal Choice plan (Group 2007) we have some tips that can help you make the most of your plan.

Forms and file updates

Forms for health, dental, out of province/out of country or health spending account claim forms or forms for other purposes such as providing consent, declaring a dependent or signing up for direct deposit of your claim payments.

Claiming tips

Find helpful tips to ensure your claim is processed quickly and the top five reasons why claims are delayed.

The Portability Plan

If you secure employment that provides you with group benefits, now you don't have to leave your individual health plan behind.

Dental benefits

Dental services covered under Personal Choice and Seniors Plus individual health plans are paid according to the Alberta Blue Cross Dental Schedule®. Dental benefits for more than 370,000 Albertans are paid according to the Alberta Blue Cross Dental Schedule®.

Drug benefits

To save money for you and your plan, Alberta Blue Cross® individual health plans that provide prescription drug coverage pay according to the Least Cost Alternative (LCA) price where interchangeable products can be used.

Understanding your claim statement

Since the issues relating to adjudication are complex, we issue a detailed statement for each completed claim. These are often accompanied by a cheque, and are intended to help you understand the decisions made about the claim you submitted.

The Blue Advantage® program

The Blue Advantage® program allows Alberta Blue Cross® plan members to save on medical, vision care and many other products and services offered by participating providers. Simply present your Alberta Blue Cross® card to a participating provider and mention the Blue Advantage® program. For more details please visit www.blueadvantage.ca

Blueline® newsletter

Alberta Blue Cross® publishes the Blueline® newsletter at least twice per year to provide all individual health plan customers with information and updates regarding their plans.