IMPORTANT: Even as postal services resume, delays in mail delivery are expected. Access your benefits online. Visit our guide for help.


Winter break: Our offices are closed December 25, 2024 - January 1, 2025. Regular hours resume January 2, 2025. Our member site and app are available 24/7.

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Help using member site and app

Browse for help by topic

Payments and receipts

Make payments and access your receipts.

Documents

Easily manage important documents related to your claims.

Drug special authorizations

Learn how special authorizations work and how you can track requests.

Dental Predeterminations

Understand the process and where you can find your predetermination in your account.

Manage your benefits anywhere

Download the app for quick and easy access to your benefits.

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