Digital services for members
More ways to access your benefits plan—saving you time and giving you confidence to take care of your well-being.
Register today at members.ab.bluecross.ca and get online access to your benefits your way.
Wherever you are. Whatever you need.
Do it online.
Member site features
View ID card
Your ID card shares important information with health-care providers. Learn where to find your ID card on the member site and app.
Before you book your next appointment or make your next spending account purchase, know what benefits you and your dependents are eligible for and how much coverage you have left. See how to check eligibility for different types of benefits online.
Learn how to submit a claim on the member site or app and how to make sure you get paid back fast.
Get paid faster
Get paid back faster for your claims with direct deposit. Learn how to enter and update your banking information online.
Learn how to submit documents online, including a doctor's prescription (Physician's Written Order), receipts and other forms.
Find out how to simplify tax season by downloading your premium receipt and claims total report.
Use your computer or tablet
with our member site
Everything you need in one place. With the member site, you get comprehensive access to benefits on your computer or tablet. Find what you’re looking for, like eligibility information and details on your claims history. Or, tackle a few tasks, like submitting a claim, updating your contact information or uploading a document.
Tell me more about the member site.
Use your smartphone
with our member app
Bring your benefits anywhere and access them anytime on your smartphone. Use fingerprint or facial recognition to sign in—one less password to remember. Show your provider your ID card right from the app, find a direct-bill provider when you’re out and quickly check eligibility for benefits before you book your next appointment, all from your phone.
Tell me more about the member app.
Need help?
Benefits can be confusing, we get it—let us help.
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