IMPORTANT: Even as postal services resume, delays in mail delivery are expected. Access your benefits online. Visit our guide for help.


Winter break: Our offices are closed December 25, 2024 - January 1, 2025. Regular hours resume January 2, 2025. Our member site and app are available 24/7.

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Member sign in

See your plan information, view and print claim details and more. Sign in here.

Submitting your claims

Wondering how to submit your extended health, dental, optical or spending account claims? Check this area of the site for information.

Forms

Forms for health, dental, out of province/out of country or health spending account claim forms or forms for other purposes such as providing consent, declaring a dependent or signing up for direct deposit of your claim payments.

Claiming tips

Find helpful tips to ensure your claim is processed quickly and the top five reasons why claims are delayed.

Coordination of Benefits

When two or more benefit plans work together to provide you with maximum coverage, we refer to it as "Coordination of Benefits (COB)."

Understanding claim statements

View at-a-glance summaries of credits allocated, paid and remaining as well as how the claim was processed to help you understand your claim statemens.

Blue Advantage® program

The Blue Advantage® program allows Alberta Blue Cross® plan members to save on medical, vision care and many other products and services offered by participating providers. Simply present your Alberta Blue Cross® card to a participating provider and mention the Blue Advantage® program. For more details please visit www.blueadvantage.ca

Newsletter — For Your Benefit

For Your Benefit provides useful information to group plan members to help them make the most of their benefits

Make the most of your benefit plan

Tips to help you save money and keep your benefit plan costs in check.

Frequently Asked Questions

Answers to questions our Customer Services department receives most frequently.