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For claims such as vision, chiropractor and reimbursement drugs submit your claim online through the member web site, or send us a completed and signed Health Services Claim Form. If you mail us a paper claim form, be sure to attach all supporting documents and original receipts. Mail the signed form, with your receipts, to Alberta Blue Cross at the address indicated on the form. Once you open the form, enter all requested information then print and sign it. Be sure to attach all supporting documents and original receipts.
Depending on your plan design, there are two ways to pay for your prescription:
Or, providing your plan allows this feature, you can submit your claim online through the website for plan members. Instead of mailing in a printed claim form (as described above), sign into the member web site and click on the “Submit a claim” link. Easy-to-follow steps will guide you through the online claim submission process.
Now your optical provider can submit vision claims online. When your optical provider uses this option, you will no longer need to pay out of pocket for the entire optical claim, then wait to be reimbursed for the portion covered by your benefit plan. Your optical provider will receive payment directly and you will only pay for the portion not covered by your plan. View a list of optical providers who offer this service.
The majority of vision claims can be processed electronically, but if your claim cannot, please pay for your optical services and then use a Health Services Claim form to arrange for reimbursement. Speak to your optical provider for detailed claiming procedures
Click here for a Dental claim form. There are three ways to arrange payment:
Most plans outline a specific period of time in which allowable expenses must be submitted. Refer to your benefits booklet to determine how long you have to submit your expenses.
Completed forms should be sent to: