Our offices are closed on Friday, April 18 and Monday, April 21. We’ll resume regular hours on Tuesday, April 22. Our member site and app are available 24/7.

Travelling over the long weekend? On April 18 and April 21, our travel call centre will be open from 6:30 a.m. to 2:30 p.m. MT. If you want to purchase travel insurance, please call 1-800-394-1965 or purchase a plan online.

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Get your tax documents online

Sign in to your member account to download them right away or submit a request for a mailed copy—no phone call needed.

Depending on your plan, you may need a claim totals report, receipt of payment or both.

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Phone

General information, benefits and claims inquiries

Monday to Friday, 6 a.m. to 5 p.m. MT

Personal benefit plan purchases, changes, cancellations, billing and travel

Monday to Friday, 8:30 a.m. to 5 p.m. MT

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