Unparallelled convenience for plan members.
With over 90 per cent of all claims direct billed by providers at the point of service—as well as online member claim submission options that are mobile-device friendly—we strive to make claiming simple and fast.
Practical benefits, affordable protection.
Our benefit plans provide choices to meet your everyday needs and interests, as well as valuable protection against the unknown.
Fast claim processing.
Our state-of-the-art claim adjudication system allows Alberta Blue Cross to have one of the fastest turnaround times in the benefits industry. That means your claims get paid sooner. And if you do submit a claim for reimbursement, with email statement notifications and direct deposit, you no longer need to wait to receive a cheque by mail. Plus, all claims are processed right here in Alberta.
The best price for prescription drugs.
When a pharmacist fills your prescription, you pay a dispensing fee. That fee varies from pharmacy to pharmacy. But with Alberta Blue Cross, pharmacies agree to a maximum fee. They also agree to give us the best price: if any customer gets a price break, all Alberta Blue Cross plan members get the same break.
Industry-leading plan management
We work hard to ensure your long-term plan sustainability in the face of escalating benefit costs. And because we’re Alberta-based, we respond quickly to health care system changes that affect you.
Our not-for-profit status guarantees you get the best value for your benefit dollars.
The preferred choice of Albertans.
Ipsos surveys in 2014 and 2015 named Alberta Blue Cross as one of Alberta’s top 10 most loved brands. Alberta Blue Cross is an organization that Albertans know and trust.
Real live local customer service.
Our toll-free contact centre located here in Alberta provides plan members with world-class personalized service. We also have six offices across the province to serve you in person, and provide an array of convenient online self-service options.
Local presence, national capabilities.
We service Alberta-based employers with employees across the province, across the country and around the globe.
An Alberta organization working for you.
Alberta Blue Cross employs roughly 1,100 Albertans, buys product and services locally, and flows over $2 billion per year through our provincial economy. When you do business with us, you support your local economy.
A unique focus on your health and wellness.
Alberta Blue Cross has a unique mandate to support the health of Albertans. Your health is our only focus. We’re committed to promoting the health and wellness of all Albertans like no one else.
Actively involved in your community.
At Alberta Blue Cross, we live in the communities we serve, and serve in the communities in which we live. We are proud to support a wide variety of community-based organizations and causes across the province.