IMPORTANT: Even as postal services resume, delays in mail delivery are expected. Access your benefits online. Visit our guide for help.


Filing your taxes? If you have eligible medical expenses to claim, here's a look at which tax documents you'll need.

Close
Responsive image
Responsive image
  • Carrier Code 11 (Alberta Blue Cross®): is to be used when submitting claims for your customers that have Alberta Blue Cross® employer sponsored direct bill drug coverage.
  • Group Number: enter as a seven-digit number (fill with leading zeros if necessary) followed by Section Number (up to three characters, no zero filling). If your software does not utilize a separate field for the section, the group and section are to be entered as one string.
  • Identification No: (example 1234567-33) “1234567” enter as a 10 digit number (fill with leading zeros if necessary) followed by “33” the two digit patient code. If your software does not utilize a separate field for the patient code, the Identification No. should be directly followed by a / or – symbol, then the two digit patient code.
  • Cardholder (member/subscriber) last name: must be indicated on all claim transmissions along with the patient first and last name.

For more information, please call Alberta Blue Cross® at 780-498-8100 (Edmonton) or 1-800-232-1914 (all other areas).